- Kogan — 37.9 per cent
- RAC — 32.6 per cent
- Honey — 30.7 per cent
- Apia — 28.1 per cent
- RAA — 27.1 per cent
- Bank west — 5.2 per cent
- CBA — 5.2 per cent
- AHM — 5.1 per cent
- NRMA — 1.7 per cent
- RACQ — 0.02 per cent
- The cost was not disclosed to you
- The cost was misrepresented to you
- The cost have been incorrectly applied
- The complaint is about a breach of a legal obligation on the part of the financial firm
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