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A man without an umbrella stands on a pedestrian crossing facing the rain while others with umbrellas pass him by.

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  • These can calm extreme physical reactions to stress, such as a racing heart or hot and cold sweats. "It slows down our bodies and our minds, it helps to regulate some of the things that are going on in our bodies, both physiologically and psychologically," Ms Harman says.
  • Talking to friends, family and neighbours will help with psychological safety. You can also call mental health support lines if you need to talk to someone.
  • Planning ahead, both physically and mentally, can actually help you feel more prepared and in control in what can be an uncontrollable situation.
  • If you're struggling, you can call one of the support helplines below. And don't feel guilty or like you shouldn't be calling — these stressful situations are exactly what they're there for. "The earlier you seek support, the sooner we can work with you on some strategies to help you through a difficult time," Ms Harman says.

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  • Read your policy documents carefully and understand how your policy differs between certain types of cyclone damage. Are you covered for flood damage, storm damage, or both? Make sure you know exactly what you're covered for.
  • Take photos and videos of everything you did to protect your property in the lead-up to the cyclone, in case you need to prove you took steps to keep the house safe. Also record the condition your house was in before the cyclone hit.
  • Make a detailed list of all your possessions, especially your expensive ones. Include clear photos and/or videos of these items, as well as any accompanying receipts and serial numbers.
  • : Get a physical copy of your insurance policy (in case you lose internet access) and make a written record of your insurer's emergency claim contact details.

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  • If you still have power, make sure your devices are as fully charged as possible. Charge laptops, power banks and other devices that could be used to charge your phone when there's no main power source.
  • Write down important numbers and information you might need if your phone dies — including the phone numbers of family, neighbours and friends, your energy company and account details and medication details.
  • Gather any torches or other alternative lighting sources in one place. Make sure the batteries in them are working. If you have spare batteries around the house, gather them in the same place.
  • The power going out might affect your water supply. See below for more information on things to consider in preparation for losing your water supply.
  • If the power is out, minimise how often you're opening and closing the fridge or freezer to keep the cool in for as long as possible. Move items out of the fridge and store them in the freezer, if you have room.

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